Support
Email [email protected] for anything account, billing or platform related.
Booked an appointment?
Changes, cancellations and refunds are handled by the business you booked with, they manage your booking directly. Their contact details are on their booking page and in your confirmation email.
Run a business on Xantino?
Account access, billing, payouts, or anything not working as expected, email us with your business name and, if you can, steps to reproduce the issue.
Payments
Payments are processed by Stripe on behalf of each business. If a charge looks wrong, contact the business first, they can see the full transaction. Email us if the problem is with the platform itself, for example a payment page not loading.
Account deletion
Business owners can permanently delete their account and all associated data from Settings at any time.